Frequently Asked Questions – Jumping Amsterdam (2024)

Why did you decide to move Jumping Amsterdam 2022?

Due to the current corona related measures and the uncertainty that presently prevails in the Netherlands, it is considered irresponsible to proceed with the event, both in terms of the health of all parties involved as well as from a financial point of view. A huge number of people are involved in Jumping Amsterdam, think about the audience, the participants, our partners, volunteers and exhibitors and we do not want to take any risks whatsoever when it comes to people’s health. Everyone, from board members to visitors and from riders to stewards, we hold them all dear and we do not even want to think about one of them getting ill. It really hurts that we will miss the team spirit and the get-together, but we do not want to take any risks when it comes to people’s health.

Because the corona related developments and the associated measures that are applicable until the 14th of January. Is it simple impossible to continue with the event Jumping Amsterdam. In order to safeguard the continuity of Jumping Amsterdam in the long term, we cannot wait any longer to make this decision and shall we move Jumping Amsterdam to 2023.

What does this cancellation mean for Jumping Amsterdam in the short term?

In the short term, this means that, sadly, in 2022 Jumping Amsterdam will not take place. However, we will not twiddle our thumbs. We will use the time to optimize processes and where possible, refine our formula and set-up, which will allow us to make a strong comeback in 2023. In addition, we are seriously considering alternative activities to offer our audience this year as a substitute. We hope to reveal more about this shortly.

What does this cancellation mean for Jumping Amsterdam in the long term?

For the long term, this decision means that we choose safety when it comes to the health of all people involved and the health of the financial position of Jumping Amsterdam. Now, we will be able to optimize our processes and by doing so, create a stronger position for future shows. For the 2023 show, which is planned from 26 – 29 January 2023, the Longines FEI Jumping World Cup qualifier and the FEI Dressage World Cup qualifier has already been programmed. So top sport will be guaranteed!

For the sake of sport, why did you not decide to organize Jumping Amsterdam without an audience?

Firstly, that is not how we picture Jumping Amsterdam. The audience is part of Jumping Amsterdam, the spectators create the special atmosphere of Jumping Amsterdam. Without an audience, the World Cup qualifiers would lose their charm. The riders would ride, the sport would continue but that is not how we want to experience it. For us, the audience is essential. It goes without saying that Jumping Amsterdam is about sport, but it is also about the atmosphere, the event, meeting friends and having a good time. Without an audience, there would be no atmosphere.

Secondly, without an audience, the event would financially not be viable. Organizing an event such as Jumping Amsterdam costs a lot of money and without income, it cannot be realized. Without an audience, we lack income from tickets and without an audience, the show would be less interesting for exhibitors and sponsors. If we were to organize Jumping Amsterdam without an audience, the financial situation would change materially and it is questionable whether Jumping Amsterdam would be able to survive in the future.

Why can Jumping Amsterdam not be organized at another (smaller) location?

It is a longstanding tradition that Jumping Amsterdam takes place in the RAI Amsterdam and we have no desire to renounce this location. Jumping Amsterdam belongs to the capital, here in the RAI. Here we are able to create the mentality that is characteristic for Amsterdam and its inhabitants and the special atmosphere that is an inseparable part of this event. Moving Jumping Amsterdam to another location would spoil that all and Jumping Amsterdam would no longer be Jumping Amsterdam.

What does the cancellation of Jumping Amsterdam mean for the World Cup Qualifiers?

The FEI Dressage World Cup and the Longines FEI Jumping World Cup qualifiers that were supposed to take place in Amsterdam will be cancelled. They will not be held somewhere else. We hope everything will be back to normal in 2023 and then the RAI Amsterdam Convention Centre will once again welcome these qualifiers. We received confirmation that the Longines FEI Jumping World Cup qualifier and the FEI Dressage World Cup qualifier will be programmed in Amsterdam in 2023. We look very much forward to this!

What will the organisation of Jumping Amsterdam focus on during this year?

Due to the cancellation of the 2021 edition, the organization of Jumping Amsterdam will have ample time to examine all processes and procedures and where possible improve these and enhance the efficiency. This means we will have time to optimize everything possible as a result of which the show will be better positioned in the years after 2021. We will definitely not forget all the people involved and all our fans and plan to continue the good contact.

GENERAL INFORMATION

Can I bring my dog?

No, dogs are not allowed at the event.

Is the event suitable for visitors in a wheelchair?

Jumping Amsterdam has easy access for visitors in a wheelchair. There are a number of seats available for visitors in a wheelchair, and possibly for a companion. You can order tickets in section G. Keep in mind: for a companion you need to order a ticket as well.

TICKET SALES

When do the ticket sales for the 2022 edition start?

The ticket sales for Jumping Amsterdam 2022 will start on 1 October 2021.

Can children enter the event free of charge?

Children 4 years old and younger can go too Jumping Amsterdam for free, but are not entitled to their own seat. A special children’s rate applies for children 5-12 years old.

Is there a group discount possible?

A 10% group discount applies to groups of 10 people or more. The reservation of tickets for a group (from 10 persons) can be done by telephone; 0900 9000 8000 (during office hours).

How do I purchase tickets and / or select seats for the event?

For some events it is possible to choose your own seats via a seating plan. If this option is available, the seating plan will automatically appear on your screen. Free seats are indicated in white.

Once you have selected the desired number of tickets within your chosen rank and price category, click on ‘next’. There you will see the tickets you are going to buy again, so that you can check the time, date, rank / row / seat and the number of tickets again. Once you have checked these, click on ‘next’ . If this does not work, please contact our ticketpartner Ticketpoint.

I accidentally bought the wrong tickets?

If you are the main booker of the tickets, you can request for a ticket change, if so, the costs for changing your tickets will be € 5,75. Please fill in the contact form of Ticketpoint to request a ticket change.

Can I cancel my tickets?

In the online ordering process, there will be asked whether you want to take out a Ticketpoint Guarantee. It is only possible to cancel your tickets under certain conditions, if you have done this when purchasing the tickets. The conditions can be read here. A request for cancellation can be submitted, if you satisfy the conditions, through the contact form of Ticketpoint

I lost my E-tickets

Lost your ticket? Please contact our ticketpartner Ticketpoint.

I have an entrance ticket for the afternoon or evening program, can I enter the event earlier?

On Friday 28th, Saturday January 29th and Sunday January 30th, you can enter the event program. The doors of the event open 30 minutes before the start of the morning program. You can go to the stands 20 minutes before the start of the day. You can only sit in your assigned seat for the event you purchased tickets for. Otherwise, feel free to visit our exhibit halls for some shopping, watch the riders in the warm up ring and enjoy delicious food and beverages.

I have an entrance ticket for the morning or afternoon program, can I stay longer?

On Friday January 28, Saturday 29 January and Sunday 3o January, you can stay after the afternoon program. Visit our exhibit halls, filled with many stands, delicious food and drinks or watch the riders at the warm up ring.

PHOTOGRAPHY AND VIDEOGRAPHY

I would like to take pictures during Jumping Amsterdam, is that possible?

Visitors to Jumping Amsterdam – who are not in possession of a press accreditation. Make sure that no flash is used and it is important that other visitors are not bothered. The photos are for private use and may not be used for commercial purposes.

Can I record videos during the event?

Visitors to Jumping Amsterdam – who are not in possession of a press accreditation – are allowed to take photographs during the event. Make sure that no flash is used (this can frighten horses) and it is of course important that other visitors are not bothered. The photos are for private use only and may not be used for commercial purposes.

More information about the application of a press accreditation for Jumping Amsterdam can be found here .

ADDITIONAL INFORMATION

By coming to Jumping Amsterdam, which takes place from January 27th to January 30th at the RAI Amsterdam we reserve the right to use any photo, video recordings or sound recordings during the event of reporting and / or promotional purposes on websites, social media and offline publication. The event organizer has the relevant images / recordings. You can not claim any compensation or similar in this regard.

Frequently Asked Questions – Jumping Amsterdam (2024)
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